"I would like to say a massive thank you to Edwards Duthie but most of all to Ms Riffat Yaqub for the way she dealt with my case in such a professional manner. The outcome of the claim was far more than my expectations. Thank you"
Maria Dela Cruz

"Dear Riffat,
I would like to take this opportunity to thank you for the excellent service that you have provided in the course of my claim. I found your professionalism, impeccable attention to detail and persistence with the other party to be of great value and am thoroughly pleased with the level of attention given to me.

I would not hesitate to refer friends or family to seek advice and or assistance from you in the future"
Miss T Majeed

"Dear Riffat,
I wish to take this opportunity to commend you for your support regarding my claim after my Road Traffic Accident.  I have found your communications throughout the claim was superb.  You always followed any communications with updates monthly or sooner depending on the importance of the information.  Your mannerism was friendly but very professional. Your advice was to the point and easy to understand.  Your letters have been laid out in terms I had no trouble understanding and all information was passed on to me quickly and efficiently.  I did not have to query any of the information sent to me, it was very understandable.  You have shown great professionalism and been a very good communicator; your manner always left me at ease.  I believe you to be an asset to me, your profession and company.  Over the four years this action has taken I feel you could not do any more to support my claim.  I wish to thank you again and hope your future in your business will be rewarding and fruitful."
Mr R L

"Dear Ms Riffat Yaqub,
I would like to take this opportunity to say thank you very much for taking up my case.  I very much appreciate everything you have done, especially given the fact that it wasn't the most straight-forward case and I may not have been the easiest client you have dealt with.  Once again, thank you very much.  I wish you every success and happiness in your work and whatever you do."
Mr B Jallow